Money Back Policy

Our Guarantee

If you're not satisfied with Faith Valley for any reason within the first 30 days of your purchase, simply contact us for a full refund. This applies to:

• Weekly subscriptions (first 30 days)
• 4-week subscriptions (first 30 days)
• 12-week subscriptions (first 30 days)
• One-time add-on purchases (first 30 days)

How to Request a Refund

Refund Eligibility

Eligible for Refund

• Requests made within 30 days of purchase
• First-time purchases (one refund per customer)
• Subscriptions and one-time purchases

Not Eligible for Refund

• Requests made after 30 days from purchase date
• Subsequent purchases after a previous refund
• Purchases made with promotional credits or gift cards

App Store Purchases

If you purchased Faith Valley through the Apple App Store or Google Play Store:

• Refund requests must be submitted through the respective app store
• App store refund policies may differ from ours
• We recommend contacting the app store directly for fastest resolution

After a Refund

• Your premium access will be revoked immediately
• Your account will revert to free tier access
• Your saved progress and data will be preserved
• You can re-subscribe at any time (refund policy won't apply to future purchases)

Processing Time

Contact for Refunds

To request a refund, please include:

• Your registered email address
• Date of purchase
• Order confirmation number (if available)
• Reason for refund (optional, but helps us improve)