How can we help?

Faith Valley is a personalized spiritual growth app that helps you deepen your faith through customized Bible study plans, daily devotionals, an AI-powered Bible Coach, prayer resources, and progress tracking. Our quiz-based approach ensures your experience is tailored to your unique spiritual journey.

Our 2-minute quiz asks about your faith background, spiritual goals, preferred learning style, and daily schedule. Based on your answers, we create a personalized Bible study plan and recommend content that matches your needs.

Absolutely! Faith Valley is designed for everyone, from those just exploring their faith to seasoned believers. Our personalized approach ensures the content meets you exactly where you are in your spiritual journey.

Faith Valley welcomes Christians from all denominations. Our content focuses on core biblical principles and personal spiritual growth while respecting the diversity of Christian traditions.

Faith Valley is available on iOS (iPhone and iPad), Android smartphones and tablets, and web browsers. Your progress syncs across all devices when you sign in with the same account.

The AI Bible Coach is a conversational AI assistant powered by advanced language models that can answer your Bible questions, provide personalized spiritual guidance, help you understand Scripture in context, and offer encouragement on your faith journey. It's available 24/7 for premium subscribers.

Each day, you'll receive a personalized devotional based on your spiritual profile. Devotionals include Scripture readings, reflections, and practical applications. You can complete them in as little as 5 minutes or spend more time in deeper study.

Yes! You can bookmark any Bible verse and access your saved verses anytime. The app supports multiple Bible translations, so you can compare different versions of the same passage.

The journal is your private space to record spiritual reflections, prayers, insights, and notes. You can optionally link journal entries to specific Bible verses for easy reference later.

Faith Valley tracks your daily engagement including devotional completion, Bible reading, and prayer time. You'll build streaks by maintaining consistent daily practice, with statistics showing your spiritual growth over time.

We offer three main plans: Weekly ($6.93 intro, then $17.77/week), 4-Week ($15.19 intro, then $38.95/4 weeks - most popular), and 12-Week ($36.99 intro, then $94.85/12 weeks - best value). All plans include full access to premium features.

Yes! All plans start with discounted introductory pricing (up to 61% off). You get full access to all premium features during your first billing period. You can cancel anytime before renewal if it's not right for you.

We offer several add-ons: AI Coaching ($39.99 intro for 4 weeks), Bible Courses Bundle (lifetime access to 3 courses with 20+ chapters), and Guided Prayers & Meditations packs ($19.99 for the bundle, or $14.99 each separately).

You can cancel anytime through your account settings on the web, through the App Store (iOS), or Google Play (Android). You can also email support@faithvalley.app. Cancellation takes effect at the end of your current billing period.

After cancellation, you'll continue to have premium access until your current billing period ends. After that, your account reverts to free tier access, but all your saved progress, bookmarks, and journal entries remain intact. One-time purchase add-ons remain accessible.

We offer a 30-day money-back guarantee on all purchases. If you're not satisfied within the first 30 days, contact us at refunds@faithvalley.app for a full refund, no questions asked.

Once approved, refunds are typically processed within 5-10 business days. The exact timing depends on your payment provider (Stripe for web, or Apple/Google for mobile).

For iOS purchases, request a refund at reportaproblem.apple.com. For Android purchases, use Google Play's refund process. Mobile refund policies are governed by Apple and Google respectively.

On the web, we accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay via Stripe. On mobile, payments are processed through the App Store (iOS) or Google Play (Android).

You can sign up using your email address (with a one-time code), or use social sign-in with Google, Apple, or Discord. The signup process takes less than a minute.

Yes! We use industry-standard encryption and security practices to protect your data. We partner with trusted providers like Stripe for payments, Firebase for analytics, and Supabase for database hosting. We never sell your personal information.

Yes. You can request account deletion through your account settings or by emailing privacy@faithvalley.app. Account deletion is permanent and will remove all your data within 30 days.

Never. Your quiz responses, journal entries, AI Coach conversations, and spiritual journey data are private. This information is used only to personalize your experience and is not shared with third parties for marketing purposes.

The AI Coach sees your conversation messages to provide helpful responses. Your conversations are sent to OpenAI for processing, but your personal identity (name, email) is not shared with them. You can delete your conversation history at any time.

Try these steps: 1) Check your internet connection, 2) Force close and reopen the app, 3) Update to the latest version from the App Store or Google Play, 4) Restart your device. If issues persist, contact support@faithvalley.app.

Your progress syncs automatically when you sign in with the same account on multiple devices. Make sure you're connected to the internet and signed in with the same email or social account on all devices.

Some features work offline, including previously loaded devotionals and your journal. However, the AI Bible Coach and real-time syncing require an internet connection.

You can reach our support team at support@faithvalley.app or through the Contact Us page. We typically respond within 24 hours on business days.

Please email bugs@faithvalley.app with details about the issue, including your device type, app version, and steps to reproduce the problem. Screenshots are helpful!