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Privacy Policy

Last updated: January 1, 2025

At Faith Valley, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (iOS and Android) and website.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Display name and first name
  • Profile photo (if provided)
  • Birth date and gender (optional)
  • Authentication data from social sign-in providers (Google, Apple, Discord)

1.2 Spiritual Journey Data

To personalize your experience, we collect:

  • Quiz responses about your faith background and spiritual goals
  • Bible verse bookmarks and favorite passages
  • Journal entries and personal reflections
  • AI Coach conversation history and messages
  • Daily task completion (devotionals, prayers, Bible reading)
  • Usage streaks and engagement statistics

1.3 Payment Information

When you make a purchase, our payment processors collect:

  • Payment card details (processed securely by Stripe for web purchases)
  • Billing address
  • Purchase history and subscription status
  • In-app purchase data (processed by Apple App Store or Google Play Store for mobile)

Note: We do not store complete payment card information on our servers. All payment data is processed and secured by our third-party payment providers.

1.4 Automatically Collected Information

When you use our app or website, we automatically collect:

  • Device type, operating system, and app version
  • IP address and general location (city/country level)
  • App usage patterns and feature interactions
  • Session duration and screen views
  • Crash reports and performance data
  • Push notification interaction data

2. How We Use Your Information

We use the information we collect to:

  • Create and personalize your Bible study plan based on quiz responses
  • Provide AI-powered spiritual coaching and verse explanations
  • Track your spiritual journey progress and maintain streaks
  • Process transactions and manage your subscription
  • Send push notifications for daily reminders (with your consent)
  • Send important updates and promotional materials via email (with your consent)
  • Improve our app features and user experience through analytics
  • Provide customer support and respond to inquiries
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Third-Party Services

We use the following third-party services to operate Faith Valley:

3.1 Analytics

  • Firebase Analytics (Google): We use Firebase to analyze app usage, track feature engagement, and improve our services. Firebase Privacy Policy

3.2 Payment Processing

  • Stripe: Processes web payments securely. Stripe Privacy Policy
  • RevenueCat: Manages mobile subscriptions and in-app purchases. RevenueCat Privacy Policy
  • Apple App Store / Google Play Store: Process in-app purchases on mobile devices

3.3 AI Services

  • OpenAI: Powers our AI Bible Coach feature. Your conversation messages are sent to OpenAI for processing. We do not share your personal identity with OpenAI. OpenAI Privacy Policy

3.4 Email & Hosting

  • Resend: Sends transactional and marketing emails
  • Supabase: Hosts our database infrastructure
  • Vercel: Hosts our web application

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors listed above who help us operate our services
  • Legal Requirements: When required by law, court order, or government request
  • Safety: To protect the rights, property, or safety of Faith Valley, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified)

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication with session management
  • Regular security assessments and monitoring
  • Access controls limiting who can view your data

6. Data Retention

We retain your personal information for as long as necessary to:

  • Account data: Retained while your account is active and for 30 days after deletion request
  • Spiritual journey data: Journal entries, bookmarks, and progress are retained until you delete them or your account
  • AI Coach conversations: Retained until you delete them or your account
  • Payment records: Retained for 7 years for legal and accounting purposes
  • Analytics data: Aggregated analytics may be retained indefinitely in anonymized form

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

7. International Data Transfers

Faith Valley operates globally, and your information may be transferred to and processed in countries other than your own. Our primary database is hosted in the European Union (EU) via Supabase.

When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for transfers to countries with adequate protection
  • Binding corporate rules where applicable

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing emails at any time

8.1 For EU/EEA Residents (GDPR)

Under the General Data Protection Regulation (GDPR), you additionally have the right to:

  • Restriction: Request we limit the processing of your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent at any time where processing is based on consent
  • Lodge a complaint: File a complaint with your local supervisory authority

8.2 For California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know: Know what personal information we collect, use, and disclose
  • Delete: Request deletion of your personal information
  • Non-discrimination: Not be discriminated against for exercising your rights
  • Opt-out of sale: We do not sell your personal information

To exercise any of these rights, please contact us at privacy@faithvalley.app. We will respond to your request within 30 days.

9. Children's Privacy

Faith Valley is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us at privacy@faithvalley.app.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@faithvalley.app
  • Support: Contact Form
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